Chatwoot

How to set up a new inbox in Chatwoot

9 steps 1m 23s 08/03/2026 16:16 58 views
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Transcript

Step 1: Click 'Settings' in the sidebar to open settings.

Step 2: Click 'Inboxes' in settings menu to manage inboxes.

Step 3: Click 'Add Inbox' button to start creating new inbox.

Step 4: Click 'Website' to create a live-chat widget inbox.

Step 5: Type website domain in the domain field.

Step 6: Type welcome message in the tagline field.

Step 7: Scroll down to find the create inbox button.

Step 8: Click 'Create Inbox' to complete the setup.

Step 9: Type website name in the Website Name field.

Step-by-Step Guide

1

Click 'Settings' in the sidebar to open settings.

Screenshot showing clicking Settings in the sidebar to open settings
2

Click 'Inboxes' in settings menu to manage inboxes.

Screenshot showing clicking Inboxes in settings menu to manage inboxes
3

Click 'Add Inbox' to start creating new inbox.

Screenshot showing clicking Add Inbox to start creating new inbox
4

Click 'Website' to create a live-chat widget inbox.

Screenshot showing clicking Website to create a live-chat widget inbox
5

Type website domain in the domain field.

Screenshot showing typing website domain in the domain field
6

Type welcome message in the tagline field.

Screenshot showing typing welcome message in the tagline field
7

Scroll down to find the create inbox button.

Screenshot showing scrolling down to find the create inbox button
8

Click 'Create Inbox' to complete the setup.

Screenshot showing clicking Create Inbox to complete the setup
9

Type website name in the Website Name field.

Screenshot showing typing website name in the Website Name field