1
Click 'Settings' in sidebar to access configuration options.
How to create a canned response in Chatwoot
Transcript
Step 1: Click 'Settings' in sidebar to access configuration options.
Step 2: Click 'Canned Responses' in settings submenu to access response management.
Step 3: Click 'Add canned response' button to open creation form.
Step 4: Type 'greeting' in the short code field.
Step 5: Click message textarea to focus for typing content.
Step 6: Type greeting message content in the message textarea.
Step 7: Click 'Submit' button to save the new canned response.
Step-by-Step Guide
2
Click 'Canned Responses' in settings submenu to access response management.
3
Click 'Add canned response' to open creation form.
4
Type 'greeting' in the short code field.
5
Click message textarea to focus for typing content.
6
Type greeting message content in the message textarea.
7
Click 'Submit' to save the new canned response.
