1
Click 'Settings' in the sidebar to open settings.
How to create a canned response in Chatwoot
Transcript
Step 1: Click 'Settings' in the sidebar to open settings.
Step 2: Click 'Canned Responses' in the settings menu.
Step 3: Click 'Add canned response' button to open form.
Step 4: Type 'greeting' in the short code field.
Step 5: Type greeting message in the content textarea.
Step 6: Click 'Submit' to save the canned response.
Step-by-Step Guide
2
Click 'Canned Responses' in the settings menu.
3
Click 'Add canned response' to open form.
4
Type 'greeting' in the short code field.
5
Type greeting message in the content textarea.
6
Click 'Submit' to save the canned response.
