Chatwoot

Create a new canned response called Greeting with the message Hello, how can we help you today?

6 steps 18s 19/07/2026 17:29 5 views

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Step-by-Step Guide

1

Click Settings in the left sidebar

Clicking the Settings button in the left navigation sidebar

2

Click Canned Responses in the Settings sidebar

Clicking the Canned Responses link in the Settings sidebar

3

Click Add canned response to create a new response

Clicking the Add canned response button in the top-right area of the Canned Responses page

4

Enter Greeting in the Short code field

Typing Greeting into the Short code input field

5

Enter the message for the canned response

Typing the message 'Hello, how can we help you today?' into the message input field

6

Click Submit to save the new canned response

Clicking the Submit button to save the new canned response