Chatwoot

How to create a new canned response called Quick Reply

6 steps 32s 18/02/2026 18:48 17 views

Step-by-Step Guide

1

Scroll down to find Settings gear icon at bottom of sidebar.

Screenshot showing scrolling down to find Settings gear icon at bottom of sidebar
2

Scroll down to find Settings gear icon.

Screenshot showing scrolling down to find Settings gear icon
3

Click Settings in sidebar to open settings menu.

Screenshot showing clicking Settings in sidebar to open settings menu
4

Click 'Canned Responses' in the settings submenu.

Screenshot showing clicking Canned Responses in the settings submenu
5

Click 'Canned Responses' in settings submenu.

Screenshot showing clicking Canned Responses in settings submenu
6

Click 'Canned Responses' in settings submenu.

Screenshot showing clicking Canned Responses in settings submenu